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Oasis followers have claimed Ticketmaster has cancelled their tickets for the band’s reunion tour, accusing them of being bots.
After Liam and Noel Gallagher introduced a restricted run of stadium reveals final summer season, hundreds of followers logged on to Ticketmaster in hopes of seeing the band play stay for the primary time since 2009.
However, the occasion firm is at present below investigation over their use of dynamic pricing – which noticed costs for the standard ticket double from £148 to £355.
Several followers have now mentioned that they acquired emails from Ticketmaster which claimed using bots was recognized of their ticket purchases and cancelled them consequently.
Leighah Conroy, 24, had purchased 4 tickets to see Oasis carry out at Heaton Park in Manchester on 28 August final 12 months – however was advised on Friday that Ticketmaster “identified that bots were used to make this purchase”.
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TicketMaster got here below criticism for using dynamic pricing for the reunion tour. Pic: PA
She advised the PA information company: “To say that we’re bots is totally out of order for Ticketmaster because we tried all day to get the tickets.
“Our heads have been fairly battered these previous 24 hours. I felt sick within the abdomen. It’s a band you may by no means expertise or see once more and it has been on my bucket listing for years.
“It just feels like my dreams have been completely crushed.”
Ms Conroy, from Cumbria, paid round £150 per ticket, and likewise spent £800 on a resort and an extra £40 for journey to the present.
Marta Bonnet, 48, from Spain, additionally mentioned she acquired the identical e mail on Friday. She mentioned she spent greater than £3,000 on tickets, flights and lodging for herself, her husband and her kids to see Oasis at Wembley Stadium on 3 August.
“At first we thought this email was fake or a spam email, but no it was true,” she added.
“We usually use Ticketmaster to buy our tickets… But now, how can I trust this page which is supposed to be the official page?
“I actually cannot imagine what has occurred.”
A spokesperson for Ticketmaster said: “Anyone who has been contacted and believes a refund was made in error has been despatched a type to fill in for the tour’s promoters to evaluation.”
Read extra:
Oasis announce extra dates on world tour
Happy Mondays stars give ideas on dynamic pricing
The Competition and Markets Authority mentioned in September that it had launched an investigation into Ticketmaster’s Oasis gigs sale – calling for proof from followers.
In November final 12 months, Ticketmaster and See Tickets warned that hundreds of tickets that have been listed on unauthorised websites would begin to be cancelled.
Oasis will start their reunion tour on 4 July in Cardiff earlier than taking part in one other 16 dates within the UK and Ireland.
The tour then strikes to Canada, the US, Mexico, and Australia.
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